Flight to Brisbane with Qantas was supposed to be at 6:25am (but for some reason I thought it was 6:55am and we got there right on the closing time for baggage (5:55am) and they refused to allow our bags on the plane, saying that baggage had closed, then they told us to take the bags on board with us as hand luggage (I had looked up the Qantas website a couple of days before to see if anything we were going to be carrying was not allowed on board and nothing was listed so we didn’t think this would be a problem), but when we got to security they wouldn’t let one of the bags through as they said the tie down straps could be used to tie people up or be a weapon (WHAT A CROCK!).
They would NOT let them through and after going backwards and forwards between security and Qantas check in and ticketing for about 20-30 minutes, at the end while they are calling our names to board the plane, we were told there was NO way we were getting on the plane and we would have to catch the next flight, the ticketing lady from Qantas was very nice and changed our tickets to the next flight at no extra cost to us (I guess realistically she could have charged us the full difference between the cheapest online tickets we bought and the cheapest ticket available on the day (which could have been 100’s of dollars).
We had SEVERE words with security who told us we should have known and we asked them where it was stated that tie down straps or similar could NOT be carried on flights, they said the website, we said no it isn’t on the website, we checked, they said it is and even if it isn’t it doesn’t matter as they are not allowed on (So how are people supposed to know if it is not listed on the website?). We checked our bags in for the next flight (which was at 9:30am), got our boarding passes, and went to the Qantas lounge (THANK GOODNESS we have access to the Qantas Club). While there we checked on their computers to see what was said about straps etc and baggage and it was NOT listed anywhere <Grrrr>.
So now we had to wait for 3 hours for our flight (Owen had time to read the trucks manual while waiting), I am glad we had the Qantas lounge to wait in as it is certainly more civilised.
I must say, I would MUCH have preferred and extra 3 hours of sleep as getting up at 4:30am nearly kills me.
We finally boarded at 9:30am (having checked our bags at 6:30am, to make sure our straps were on board as we really needed them to tie things on to the truck).
We arrived at Brisbane airport hoping our hire car would still be there because we were now 3 hours late, and luckily for us Avis had held the car and it was all ready for us.
So off we went after packing our small amount of luggage into the car and putting my GPS on the windscreen to do a few chores on the way to Yandina and ATW, each chore taking MUCH longer than planned and putting us further, and further, and further behind.