The Flight Fiasco

Flight to Brisbane with Qantas was supposed to be at 6:25am (but for some reason I thought it was 6:55am and we got there right on the closing time for baggage (5:55am) and they refused to allow our bags on the plane, saying that baggage had closed, then they told us to take the bags on board with us as hand luggage (I had looked up the Qantas website a couple of days before to see if anything we were going to be carrying was not allowed on board and nothing was listed so we didn’t think this would be a problem), but when we got to security they wouldn’t let one of the bags through as they said the tie down straps could be used to tie people up or be a weapon (WHAT A CROCK!).

They would NOT let them through and after going backwards and forwards between security and Qantas check in and ticketing for about 20-30 minutes, at the end while they are calling our names to board the plane, we were told there was NO way we were getting on the plane and we would have to catch the next flight, the ticketing lady from Qantas was very nice and changed our tickets to the next flight at no extra cost to us (I guess realistically she could have charged us the full difference between the cheapest online tickets we bought and the cheapest ticket available on the day (which could have been 100’s of dollars).

We had SEVERE words with security who told us we should have known and we asked them where it was stated that tie down straps or similar could NOT be carried on flights, they said the website, we said no it isn’t on the website, we checked, they said it is and even if it isn’t it doesn’t matter as they are not allowed on (So how are people supposed to know if it is not listed on the website?). We checked our bags in for the next flight (which was at 9:30am), got our boarding passes, and went to the Qantas lounge (THANK GOODNESS we have access to the Qantas Club). While there we checked on their computers to see what was said about straps etc and baggage and it was NOT listed anywhere <Grrrr>.

So now we had to wait for 3 hours for our flight (Owen had time to read the trucks manual while waiting), I am glad we had the Qantas lounge to wait in as it is certainly more civilised.

I must say, I would MUCH have preferred and extra 3 hours of sleep as getting up at 4:30am nearly kills me.

We finally boarded at 9:30am (having checked our bags at 6:30am, to make sure our straps were on board as we really needed them to tie things on to the truck).

We arrived at Brisbane airport hoping our hire car would still be there because we were now 3 hours late, and luckily for us Avis had held the car and it was all ready for us.

So off we went after packing our small amount of luggage into the car and putting my GPS on the windscreen to do a few chores on the way to Yandina and ATW, each chore taking MUCH longer than planned and putting us further, and further, and further behind.

March 2011

Flight to Brisbane with Qantas was supposed to be at 6:25am (but for some reason I thought it was 6:55am and we got there right on the closing time for baggage (5:55am) and they refused to allow our bags on the plane, saying that baggage had closed, we then they told us to take the bags on board (I had looked up the Qantas website a couple of days before to see if anything we were going to be carrying was not allowed on board and nothing was listed so we didn’t think this would be a problem), but when we got to security the wouldn’t let one of the bags through as they said the tie down straps could be used to tie people up or be a weapon (WHAT A CROCK!) (http://www.circletrack.com/safety/ctrp_9908_race_car_tie_downs/photo_04.html a sturdier version of this strap). They would NOT let them through and after going backwards and forwards between security and Qantas check in and ticketing for about 20-30 minutes, at the end while they are calling our names to board the plane, we were told there was NO way we were getting on the plane and we would have to catch the next flight, the ticketing lady from Qantas was very nice and changed our tickets to the next flight at no extra cost to us (I guess realistically she could have charged us the full difference between the cheapest online tickets we bought and the cheapest ticket available on the day (which could have been 100’s of dollars).

We had SEVERE words with security who told us we should have known and we asked them where it was stated, they said the website, we said no it isn’t they said it is and even if it isn’t it doesn’t matter as they are not allowed on. We checked our bags in for the next flight (which was at 9:30am), got our boarding passes, and went to the Qantas lounge, we checked on their computers to see what was said about straps and baggage and it was NOT listed anywhere <Grrrr>.

So now we had to wait for 3 hours for our flight (Owen had time to read the trucks manual while waiting), I am glad we had the Qantas lounge to wait in as it is certainly more civilised.

I must say, I would MUCH have preferred and extra 3 hours of sleep as getting up at 4:30am nearly kills me.

We finally boarded at 9:30am (having checked our bags at 6:30am, to make sure our straps were on board as we really needed them to tie things on to the truck).

We arrived at Brisbane airport hoping our hire car would still be there because we were 3 hours after our booked time, and luckily for us Avis had held the car and it was all ready for us.

So off we went after packing our small amount of luggage into the car and putting my GPS on the windscreen to do a few chores on the way to Yandina and ATW, each chore taking MUCH longer than planned and putting us further, and further, and further behind.

We finally arrived at ATW at closing time , they were willing to stay back to settle things etc, but Owen had a quick talk to them and organised to come back and fix/ settle everything in the morning.

So off we went to our accommodation for the night (which I had booked in advance), the Yandina Caravan Park (http://www.yandinacp.com.au/) which was about 1 minute down the road and checked in and got the keys to our ensuite cabin ($90 p/n) and settled in (I must say the cabin wasn’t of the best quality and certainly wasn’t worth $90 p/n as the toilet leaked all night, the doors were missing internal handles so shutting the doors from inside was difficult, the doors didn’t slide well and the walls were mouldy etc (but with all of the rain that the Brisbane area had had since December last year I can see that this could have caused issues with swelling of frames or doors making them opening and shutting and sliding difficult and causing mould etc, and that these things would take a while to fix but in the mean time I personally think they should have reduced the price until these things were fixed). The entrance to the park was a bit odd, you had to use a house type key into a box to open the boom gates but this could not easily be accessed from the driver’s door of a car, we found it easier for the passenger to get out open the boom gate and then get back in on the other side (or in our case walk to the cabin which was very close to the gates). Other than these issues the park itself seemed quite nice and very handy etc. We had dinner in Yandina and the local Thai (Food was pretty boring – Don’t try there Thai soups, mine was just meat, noodles and vegies boiled in water and the water used as the “soup” it was SO VERY bland (even for me, and I prefer less spicy food and boiled stuff in water for about $16 was NOT good)). I chose a soup because I had a migraine but had been told (by Owen) that I should eat because I didn’t have any lunch etc (probably part of the reason I had a migraine) , I would have been better off going to the IGA supermarket across the road and buying a cup of noodles, more flavour and 1/10th the price.